Answers at any hour

Most of the calls a small business misses don’t come in at 3 am. They come while you’re working, at lunchtime, right at closing or on a Saturday morning. RingParrot answers all of them, at any hour, every day of the year.

How round-the-clock answering works

1. Your phone rings first. With conditional forwarding, if you pick up, you talk.
2. If you don’t, the parrot answers. It greets callers with your business name and helps them the way your front desk would.
3. After hours it answers straight away. You can choose to send every call to the parrot once you close, without ringing your phone.
4. You get the summary of every call to check when it suits you.

Two calls at once

A person can only take one call. The parrot can handle several at the same time, so the second caller never hits a busy line. That’s one of the moments businesses lose the most customers: you’re already on the phone and another call comes in.

What it does for your business

• Hair and beauty salons: clients who call in the evening to book don’t have to wait until tomorrow.
• Home services: someone with a breakdown on a Sunday gets an answer and has their details taken.
• Clinics: lunchtime stops being a gap with nobody answering.
• Repair shops: early calls, before you open, get answered.

What to keep in mind

You set the schedule: when your phone rings first, when the parrot answers directly and what happens on holidays and closures. Answering at any hour doesn’t mean solving everything at any hour: if something needs a person, the parrot takes a note and passes it on.

Questions

What does the parrot say in the middle of the night? The same as during the day. It can book, give information or take a message and, if needed, say when you’ll call back.

Can I switch it off on some days? Yes. You can change the schedule or the holiday rules whenever you like.